When you have the largest Rolls-Royce feet in North America, it’s not just about the cars—it’s about the ride.
Wynn orders the Phantom EWB (extended wheel base) to allow more cabin room for guests.
Pull up to the porte cochere at Wynn or Encore and you will more than likely see shining examples of the hotels’ multi-million-dollar Rolls-Royce collection, scheduled to reach 14 by the close of 2015. Wynn loyalists and high-stakes gamers know what it’s like to be driven around in one of the world’s most treasured vehicles— by a veteran chauffeur who has gone through the Wynn specialized training program. “We’re taught to chauffeur thousands of different people a year—everyone from a Japanese businessman who’s just flown in from Tokyo to a 21-year-old DJ fresh off the plane from Los Angeles,” says Troy Mitchum, Wynn’s Executive Director of Guest Services.
Subtle elements of the training add invisibly to the quality of a ride in a Wynn Rolls-Royce—not even the driver’s seat is neglected. “You’ll notice that we sit higher up in the Phantom than in more traditional cars,” Mitchum adds. “This contributes to a very steady ride for clients. And because of the car’s construction, we can maintain Rolls-Royce’s famous ‘magic carpet ride’ even at accelerated speeds on the highway.”
According to David Hughes, a member of the Rolls-Royce driving team, the Phantom (which is built with the frame of a Formula 1 race car) goes above and beyond the company’s other offerings: “The architecture is different; its dimensions are larger. Because the doors are hinged at their backs, they open to full views. Before stepping into the car, you take in the backseat, complete with shiny woodwork and plush leather seats. The Phantom is a beautiful thing and, for many of us, seen so rarely.”
Prior to each guest’s ride, the car’s interior is prepared so that every amenity is set to its least intrusive position: vents and mirrors are centered, buttons are pushed in, ashtray tops are down. “It allows your guests to see the car in its most attractive, most pristine form,” says Mitchum. “Otherwise it’s like a small stain marring a beautiful designer suit.”
Rolls-Royce vehicles have exuded luxury since 1907, when Charles Rolls and Sir Henry Royce produced their first Silver Ghost, establishing the company’s claim to make “the best car in the world.” As its vehicles have improved over the years, that assertion has grown even more unassailable. In the 1950s, Rolls-Royce replaced Daimler as the automobile of choice for British royalty. In the 1960s, John Lennon adorned his Phantom V with a psychedelic paint job, while stars like Omar Sharif and Ingrid Bergman opted for more traditional colors. In the ensuing decades, there were sporty models, sexy convertibles, and even some that came with realistic galaxies shimmering on the roof’s interior.
But for purists, the Phantom is in a category all its own. “It’s the world’s highest-echelon vehicle and embodies the same sort of standards that get emphasized at Wynn and Encore,” says Mitchum. “Our fleet of Phantoms represents the two hotels, and they all have to be perfect.”